Q. How do I delete my membership?
A. Please call 312-985-6170 and a customer service representative will help you de-activate your account.
A. Send yourself a password reset via email.
A. You can change your password at any time.
A. If you are not receiving expected site emails, please check the following:
If you are still not receiving our emails, please contact us.
A. You can change your email address by editing your account details within your “My Account” area.
A. Every user must select a username for their account. The username can only contain letters, numbers, underscores, and hyphens. We recommend replacing all [spaces] with either an underscore or hyphen.
Incorrect: MY Username
Or, it says that the username selected is already in use.Usernames are unique. Two users cannot share the same username. If you get a notice during registration that your username is already in use, you will need to select a different username.
A. If you get a notice that your email address is already in use when creating an account, which means that you have already created an account with us at some point. If you do not remember your login information, please enter your email address into the forgotten password form and you will be able to reset your password and log in to your account.